It is important to us that you are satisfied with your order. For this reason we grant you a return period of 7 days. After receiving the order, send us a message and we will get in touch with you. Please note that we will only refund shipping costs if the return is due to a defective bag. Do not send the bag back until we have confirmed the return to you. As soon as your returned bag has arrived and been checked by us, the amount will be refunded.